Shipping Information

We aim to dispatch all orders within 24 hours with the exception of sale periods where it may take up to 72 hours. Estimated delivery times are to be used as a guide only and commence from the date of dispatch. We are not responsible for any delays caused by destination customs clearance processes. We are unable to redirect orders once items have been dispatched.

DELIVERY INFORMATION

Orders placed on SOVA can be delivered every day of the week except for weekends. Delivery costs will vary depending on the service selected. Express delivery is available for the majority of destinations. Same Day deliveries are available inside Kathmandu Valley. When you're placing your order, the available delivery options for your destination will be displayed at checkout.

If you're placing your order from the locations below and it's above the following threshold, we also offer a lower delivery fee. In checkout, you'll see the lowest delivery price available for the items in your order.

Express Delivery Inside Kathmandu Valley: delivered on the same day. For orders placed After 10:00 in the morning. Rest of the Locations: delivered within 48-72 hours.

SHIPPING COSTS 
Shipping costs are not refundable unless there is a manufacturing defect with a product. If an order is purchased during